Right Direction adheres to non-violent de-escalation principles, and all Right Direction transition team members are continually being trained with non-violent crisis intervention techniques. We always approach each intervention with the belief that a physical encounter will be avoided.

However, if an adolescent attempts to create a physical encounter, we NEVER take an offensive position with individuals with whom we work. It is important that the individuals we interact with maintain their dignity and are treated with respect. We clearly explain our rules and boundaries in order to ensure a safe environment for all involved. We also explain desire and expectations for a positive, trauma informed respectful transport.

Right Direction sets high standards for our Interventionists to be role models and stress positive praise for healthy life choices and openly discuss consequences for unhealthy life choices.